The entertainment resort is 32 stories high and overlooks Back Bay Biloxi. Delete the IP.The IP Casino Resort and Spa is a 1,088-room marvel located in Biloxi, Mississippi. With all the other options in Biloxi take your money and gaming somewhere else. The IP is a terrible casino with extremely rude staff and very tight gaming. But after her consistory belittling I had a gut full and told her to watch how she spoke to me. I said fair is fair and Ann immediately became very rude and aggressive toward me. I had just sat down and witnessed the wrong cards in the deck myself skewing the odds for the players. Needless to say the players didn’t believe her made up story. Finally the evening shift director I believe her name is Ann Rushing stepped in and fed the players some line of crap that they hadn’t been cheated and that the IP hadn’t done anything wrong. The pit boss blew it off as long as he could. All the players on the table realized the error and went ballistic. After the pissed off dealer finished hand shuffling it was discovered that 4 additional cards from a blue deck made into the red deck pile. Sat down at a blackjack table where the hand shuffler was broken. Of course after all the bad reviews I have given them it isn’t hard to believe that I didn’t girt I warm welcome. I will never ever spend money with IP again. I’m currently trying to get them moved to another hotel to make up for this horrendous experience. I’m extremely unhappy and I almost drove to Biloxi to speak with management myself. Mind you, I spent nearly $1000 to have them taken care of and have a spa treatment. Specifically she said the room was like sleeping at a super 8 motel. This morning I called to wish them a happy Mother’s Day and my mom said that the room was terrible and people were unkind there. She said he told them in a very rude tone “ I don’t know what you want me to do we don’t have any room ready.” Obviously they had a room since they got checked in but this soured the experience. Well I called to check on them at around 2pm and my mother’s voice was shaking and she told me the man at the front desk was “nasty to us” and I asked what she meant. Mind you, my mother is disabled and uses a walker. A lovely lady (Tracy?) said after 12pm they would be able to accommodate them with a room. Well, on Saturday morning they headed out early to the hotel and I called to see if a early checkin would be available. I spend a lot of time in hotels and for Mother’s Day I decided to treat my mom and her sisters to a Mother’s Day weekend.

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